Woody's RV


RV Service Writer

Saskatoon

Posted: October 29, 2019

Description

RV Service Writer

Woody’s RV World - Saskatoon, SK

Note: ** filling this position after the holiday break.

Woody’s RV World is continually growing once again with our recent dealership addition in Saskatoon and our brand new dealership in Red Deer. That’s right, Woody’s RV World is now in B.C., Alberta and Saskatchewan. Woody’s Saskatoon is adding another full-time RV Service Writer. The ideal candidate will have service experience at a RV dealership but other Service Writer experience will be considered. Customer service is our main priority, so remaining professional is always essential.

 

 

Job Type: Full-time



Requirements

Qualifications:

  • Excellent customer service skills
  • Proficient computer skills
  • Ability to work unsupervised
  • Must be organized and self-motivated
  • Possess strong written and verbal communication skills
  • Motivated team player with a strong sense of commitment to the customer
  • Have the ability to deal with large volumes of work and be flexible to changing priorities
  • Ability to handle stressful situations in a calm and efficient manner
  • Ability to read and comprehend policy and procedure
  • Excellent verbal and written communication skills
  • Strong record of positive Customer Satisfaction results
  • High School diploma or equivalent preferred

 



Duties

Essential Duties and Responsibilities - Other duties may be assigned at a later date:

  • Book Appointments
  • Open new work orders, accurately recording customer information and requirements
  • Handle incoming phone calls in a professional manner
  • Deal with customer requests and questions in a timely and friendly manner
  • Keep customers updated as needed regarding ongoing repairs and offer explanations for work required and/or suggested so that customers can make informed decisions
  • Inform customers of upcoming repairs/services required
  • Confirm that all work and pricing is approved by the customer prior to work being performed
  • Monitor activities at service counter including customer contact, parts shipping and receiving
  • Complete various clerical duties including photocopying, faxing, sorting/filing, etc.
  • Receiving customer payments
  • Monitoring our online text messaging service


Contact

All applications interested can submit their resume by email to Dave Rempel. Once we review all resumes only the applicants that fit our current needs and requirements will be contacted. If you are applying and don't have previous RV employment experience, please state in Cover Letter or Resume your RV ownership experience.

Thank you for your interest in Woody’s RV World.

Apply Today














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